This page and the sub-pages will be dedicated to information about the COVID-19/Coronavirus health crisis in relation to those we serve through Lancaster County Behavioral Health and Developmental Services.
DHS is investigating a report of individuals receiving calls with pre-recorded messages advising them to expedite their Pandemic EBT benefits issuance by providing their Social Security number and case record number. In the message, the speaker claims to be from a County Assistance Office. DHS and other government agencies do not ask for information about P-EBT, SNAP or any other public-assistance programs via unsolicited or random calls or texts, and Pennsylvanians should not reply to such a call or text or share any personal information if they are contacted in this way.
Pennsylvanians who have questions about whether a call, text, letter, or other communication is legitimate should contact DHS’ Statewide Customer Service Center at 1-877-395-8930. More information is available here.
The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. For helpful recommendations for managing stress, read the article from the CDC. Click here.