The Mental Health Program offers Case Management services for adults who are experiencing serious and persistent mental health needs.
Levels of Case Management
There are three levels of case management that an adult may receive:
Administrative Case Management (ACM) - Contact with the individual at least once a year, more if needed.
Resource Coordination (RC) - Meets with the individual at least once per month.
Intensive Case Management (ICM) - Meet with the individual every two weeks and provides on-call services 24 hours a day, 7 days a week.
The type of case management is determined by the Mental Health Program and is based upon the needs of the adult seeking services. Individuals must have a diagnosis of a serious mental illness (SMI) in order to be opened with Case Management services.